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If you are worried about your current or future web
hosting arrangements, then obviously my site is designed to help you. This help
can only go so far - you may need to talk to someone else. In that case you
really need someone who knows what they are talking about when it comes to web
hosting. These people should be neutral. After all, it may be you that is wrong
or being unreasonable for whatever reason !.
My recommendations for someone to talk to would
be:
- A lawyer: Talk to a lawyer about web hosting contract issues
only as a last step and if you really have to. Can be expensive without getting
a problem fixed. As soon as you mention that a lawyer is involved, you may
significantly raise the stakes with a web hosting provider. This can often be
completely unnecessary. The problem may be quite trivial - in which case the
last thing you want to do is indicate that the matter may end up with legal
proceedings.
- Another web hosting supplier: If supplier A is giving you a
concern, you can always talk to another supplier B. This can be difficult.
Supplier B is probably going to quite cautious about criticizing another
company in the same line of business. Or they might overstate the case in the
hope of winning your business away from supplier A. I personally do not
recommend this route. If you want to pursue it, keep the discussion
reasonable.
- Business advice centers: You could try these, but you are
unlikely to find someone who knows enough about the web hosting business. You
may get generic advice that does not really help you sort out your specific
problem.
- Someone else in same position as you: That is, another
business person who has experience - good or bad - with web hosting. This can
be really useful. Use personal contacts to find a few suitable people to talk
to. Web hosting is very common, so it should not be too difficult to find
someone who has a similar position to you. They may not be expert on computers,
but can at least give you something to compare your own position to.
- An IT (Information Technology) consultant: The best option.
Web hosting is quite a small issue compared to some of the other things IT
people have to deal with, so they should not be too concerned about the amount
of time they have to spend on it. IT consultants often give some up-front
amount of time for free - just make it clear that they should agree with you
before they start running up billable time. If they can’t help you, they
can often recommend someone else who can. Try to find someone local so that you
can meet face-to-face if initial phone/email contact is not enough.
Professional organizations may recommend one of their members in your area. To
find a suitable organization you could try a search in Google for something
like ‘America IT computer professional organization membership’.
- Chambers of commerce: Can be very helpful, particularly in
terms of finding some local IT person to talk to. The same thing goes for
community service clubs like Rotary.
- Somewhere on the Internet: For example you try searching in
Google for ‘computer expert’ or try to post a ‘Please help
me’ message in some online forum. Actually I don’t recommend this. It
can be time-consuming to find someone who really knows what they are talking
about and you can get poor continuity. First try the other routes above.
As a final option you can of course always try to
talk to me e.g. send me an email. But please consider the above choices first.
And if you haven't bothered to read my Web site before emailing me, I am not
going to reply in detail - if at all. My contact details are at the bottom of
this page.
For details of my company and
how to contact me, please click here. Frank Vipond. |
Domain name - basics
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Email-only Internet service
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